“We have used BCS since we started Group DLA and find it an invaluable tool in the running of our business, it reduces administration time and enables all our documents to be in one place and available to all our staff which is really handy when we are all on the go. The support for any issues or questions is fantastic and the support team are able to help us through any issues we get ourselves into in the system.
I couldn’t imagine using any other system, as its so intuitive to use and is easily picked up by any new staff, as such I would recommend BCS to any certification company considering a software system, as we looked at some of the other options around and it was hands down the best choice we could have made”. Charles Slack-Smith, Director of Group DLA
Tecon Australia Pty Ltd used Excel and Explorer for our data base and record management for a number of years and as our business grew we recognised the need to move to a more specific software package. We investigated a range of products available and could not find what we were looking for so we decided to try and develop our own. After 2 years of lost time and effort we saw BCS being displayed at a conference and immediately saw the benefits of the product. We cancelled the agreement with our previous software developer and signed up with BCS shortly after, our only regret is that we did not know about BCS sooner.
A number of important factors swayed us in choosing BCS over other platforms including their ability to migrate our old data base and records into BCS, the flexibility of the system to allow adjustment to individual office expectations and the BCS commitment to continual improvement.
While BCS is an excellent platform after working in it for a short time we noted improvements could be made that would benefit our internal and external requirements and potentially other users. The BCS team were extremely receptive to our suggestions and to their credit have implemented most them having a positive impact on our productivity.
Like all software issues do occur, the BCS team are responsive in resolving these and regularly communicate with their clients on the progress of any resolution.
We have multiple offices across Australia and work in remote areas, as a result we require internet access to all records and documents. As BCS is Cloud based it met this requirement with ease allowing Tecon Australia to expand the level of access to our files from any location in Australia with internet or mobile telephone coverage.
Kym Rowland, Director, Tecon Australia
“Astute Building Certification chose to use BCS since our inception in 2010 as it provided an online portal through which our inspectors can access and transmit reports live. The flexibility of the system has allowed us to adjust the fields, templates and document stamping to suit our business needs. Our business wouldn’t exist without the ability for the BCS system to be able to grow with us.
We have peace of mind knowing that our records are secure and are accessible at any time anyplace where ever the internet is available. The monthly fee suits the cash-flow needs of our firm and I can personally vouch for the prompt service BCS offers our staff.
In summary we have enjoyed working with BCS and would recommend this product to both private certifiers and local government”. Rodney Byl, Director, Astute Building Certification
We have been using Buildaform, which is now BCS since 2010 and have loved every minute of it. The initial reason why we chose to use it was to reduce our paperwork and ensure we had a safe site to keep our applications together in one contained site for each.
The benefits of this are that if our principal building surveyor needs to do an urgent inspection and can’t access the hard copy of the file, he has everything at his finger tips to be able to carry out the inspection. It has also been useful at meetings for large scale commercial development by being able to access the files instantly for reference. The added advantage is that for legal purposes we are able to keep emails and correspondence together with the file which are easily accessible. The recent upgrade of BCS has meant that our documents have a more professional appearance, as we are able to edit them in Microsoft Word. Whilst we are still getting used to the new system, it is clear that there are many benefits to this. We would strongly recommend BCS as an integral part of our everyday practices in our building certification company. Graham Large, Director & Building Certifier, BCERT Consulting
We have been using Building Certification Systems for over 2 years and have found it to be a very easy to use system.
The editable templates work really well for us; with constant legislation changes we can easily modify our standard documentation anytime and with ease and the stamping facility is a breeze to use and also a great timesaver. All our documentation is in one place and we are now moving towards being a paperless office.
We have been using BCS for around a year now and have seen major benefits. BCS cuts down admin times as well as allows you to monitor invoices and quotes within each job which helps you keep on top of them. It’s great to keep everything in one system.
The flexibility with allowing to customize documents for the way your company works is great. BCS is constantly evolving with new features and the team are great, if you have any queries or need help with anything they are really responsive.
Stephen Grimmond, Building Certifier, Axis Building Certification
BCS has been a game changer for us and very important to our business development, there is no way we would be able to handle the volume of jobs coming through if we had not implemented this software! Everybody in our company loves it – it’s so user-friendly and easy to navigate as well as having some awesome features that save both certifiers and admin a LOT of time.
The ongoing relationship and level of customer service BCS provide is incredible, the development/support team are very helpful and always take our requests into consideration when implementing additional features. We really appreciate receiving replies to our questions the same day we send them and we never have to chase anything up, which is a huge help. We would highly recommend BCS to all Certification companies big and small! Council needs to get on board too!.
Keirra Rushford, Director, Certifying Solutions
As a user of the previous “Buildaform” system I have been incredibly impressed with the recent changes to your system now known as “BCS”. The ability for users to be able to customise virtually every feature of the system has been a very productive tool for our business in particular. From customising every item required for inspections to being able to generate our own specific “List of Requirements” the system is very adaptable to an individual certifiers needs.
We now use our iPhones exclusively for carrying out inspections. The ability to be able to customise your inspection items (and required documents) and have that instantly appear in the BCS inspection app has been an extremely useful tool for ensuring a checklist is available to the certifier on site. The customisable inspections has also proven to be a very useful training tool for trainee building certifiers ensuring critical items are not missed during an inspection. As a certifier I am not intimately involved in the quoting and invoicing parts of our business however I understand from our administration people that the system is capable of handling all of these and many other functions. The system seems to have an almost unlimited scope for personalising and integration to one’s business.
In the four and a half years I have been involved with BCS (our company considerably longer) I have found their service and technical assistance to be uncommonly prompt and efficient, in short I would have no hesitation recommending either the product or the company. Darryl Pendlebury, Accredited Certifier, Urban City Consulting
I have been using BCS pool certifier system for just a couple of months. In that time it has lifted my productivity greatly. It has reduced report production and formatting by hours and literally pays for itself for me each month after just one audit. Better than that the support has been fantastic. Email response time has been less than 30mins and I have never had any problem getting straight through to the phone in an emergency. They are also always looking for ways to improve their product for users and have been very receptive to feedback and addressing issues that effect you in the field. I give them a big thumbs up. Stuart Hines, E1 Pool Certifier, Fence Cert
When we started our E1 Pool Fence Certification business we set up our own systems and created new templates for all our work. We relied heavily on a paper based system.
Since moving over to BCS we save a lot of time by cutting out duplication of work – from the admin, to completing assessments and doing up reports.
We are much more organised and in control using BCS. I know where any job is up to in it’s progress with a couple of clicks. Email communication with clients is orderly and consistent.
For me, the best feature of the BCS system is the customer service. Every time I have had a question or issue, my emails and phone calls are replied to quickly and competently. I really appreciate the great product and service and highly recommend BCS.
Kate Walter, Central Coast Pool Fence Certification
I have been working closely with BCS for over 18 months, by using the system for my pool inspection business I have been able to streamline my processes and edit the BCS supplied inspection templates to suit my own personal preferences.
The system helps ensure that you carry out an inspection in an ordered and consistent fashion whilst on site with the mobile app, which prevents mistakes. The document management side of BCS keeps all relevant inspections, certificates, photos & notes within the online job folder, also capturing your outgoing emails which assists with proving that you have met your statutory obligations as an E1 certifier.
The BCS support team has been a pleasure to deal with as they have always been quick to respond to any questions or issues my team or I have had. I would highly recommend the product and the team behind it.
Lee Armstrong, Director, Armstrong projects